--- title: Adding Users description: Get your team added into the system --- [Skip to content](https://help.vintory.com/adding-users#main-content) English Show submenu for translations ![vintory Logo\_web\_res.png\]](https://help.vintory.com/hs-fs/hubfs/vintory%20Logo_web_res.png?height=40&name=vintory%20Logo_web_res.png) - [Submit a Support Ticket](https://www.vintory.com/support/) Open main navigation Close main navigation - [Submit a Support Ticket](https://www.vintory.com/support/) - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.vintory.com/?hsLang=en) 2. [Settings](https://help.vintory.com/settings?hsLang=en) 3. [My Staff](https://help.vintory.com/settings?hsLang=en#my-staff) # Adding Users ## Get your team added into the system Updated: August 25, 2026 ### Accessing Settings Navigate to **Settings** in the menu pane and then select the **My Staff** section. 1. Select **+ Add User** 2. In the **User Info** section, enter in the Required information for adding a user: first name, last name and email address. **With the new update,** - Admin can now add or create users without having to set a password for them. - Please know that user's login email domain **MUST** match the sending domain or transactional emails will fail. - For example, If the sending domain ends with "**example.com**" the user's login email domain needs to be "info@**example.com**" and not "info@**exam.com**" - New created Users will receive an invitation email and a Call To Action (CTA) to proceed with account activation and login. ![](https://help.vintory.com/hs-fs/hubfs/image-png-Feb-21-2024-07-37-38-7488-PM.png?width=622&height=522&name=image-png-Feb-21-2024-07-37-38-7488-PM.png) - Upon clicking the CTA, user is prompted to create a password ![](https://help.vintory.com/hs-fs/hubfs/image-png-Feb-21-2024-07-35-32-8231-PM.png?width=491&height=490&name=image-png-Feb-21-2024-07-35-32-8231-PM.png) - After setting the password, user can log in to the account using the email and newly created password ![](https://help.vintory.com/hs-fs/hubfs/image-png-Feb-21-2024-07-42-07-9688-PM.png?width=378&height=266&name=image-png-Feb-21-2024-07-42-07-9688-PM.png) ### Setting User Permissions 1. Under **Roles and Permissions** you can assess the user's job role and decide which areas they need access to edit. Just toggle the radio button on for desired permissions and hit **Save**. ![](https://help.vintory.com/hs-fs/hubfs/image-png-Aug-19-2024-08-15-00-8097-PM.png?width=670&height=378&name=image-png-Aug-19-2024-08-15-00-8097-PM.png) ### User Roles 1. Select the appropriate User Role from the dropdown menu.  Depending on the assigned user role, access levels will vary: 1. If the user is assigned as a *User*, they will only have access to the permissions set at the top. 2. If the user is assigned as an *Admin*, they will have access to ALL areas of the system ![](https://help.vintory.com/hs-fs/hubfs/image-png-Aug-19-2024-08-16-53-5647-PM.png?width=670&height=360&name=image-png-Aug-19-2024-08-16-53-5647-PM.png) [Here is a breakdown of the permissions/roles of Admin and Users.](https://help.vintory.com/admin-vs.-user-permissions?hsLang=en) ### Saving New User Changes Once you have completed the required information in the *User Info* section, assigned the *User Permissions* and *User Role*, click on the **Save** button.  You have now successfully added a user in the system. ### Accessing the My Staff Section Please note that only *Admins* can access the *My Staff* section. - If you don't see the *My Staff* section, it means your *User Role* is set as a *User* and not an *Admin*. - As an *Admin*, you can add user by following the previous steps. ### User Configuration For added convenience, it is recommended that new users configure their own settings: - New users can log in to Vintory using their email and the password created for them. - They can add their headshot, set up their signature, configure their calendar, voicemail, and availability settings underneath the **My Profile** section found under **Settings**. [Click here to learn about setting up the My Profile section.](https://help.vintory.com/editing-my-profile?hsLang=en) ### Multiple Market User Access If you have multiple markets and need one or more users to access all of them, please submit a support ticket to the Vintory Support Team to request assistance. Navigate to **Support** in the menu pane in order to complete the support ticket. ### Changing a Password for a User / Forgot Password *Admins* can send a password reset link to other Users.  1. Navigate to **Settings** in the menu pane and then select the **My Staff** section. 2. Locate the User's name and click on the **pencil icon** to the right. 3. In the *User Info* section, click on the **Forgot Password** button.  An email will now be sent to the User for them to Reset their Password. ***Admins*** have the option to change their own password directly from the Vintory system. 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