Multiple Phone Numbers for a Contact

In this article you learn how to add multiple phone numbers, edit, label, mark as primary and call the numbers associated to contact

UPdated: September 10, 2024

You can do this up to 11 times per contact. Including the original primary number.

Edit or manage phone numbers for existing contact:

To edit or add a phone number, click the 'pencil' icon next to the phone number.

You can then change the phone number, delete it, add new number or change the associated label.

Designate a primary phone number:

You can set one of the phone numbers as the 'Primary Phone Number.
The primary phone number will be the default contact point for all interactions with that contact.
To do this, click the 'Mark as Primary' checkbox next to the phone number you want to designate.

Add labels to phone numbers:

To help categorize the phone numbers, you can add labels such as 'Home,' 'Landline,' 'Mobile,' and 'Work.'
Choose the appropriate label from the dropdown menu when adding or editing a phone number.

Make a call on an additional phone number:

You can call any of the added phone numbers from the contact's details.
Hover over to the green Phone icon to show all the phone numbers associated to the contact
Click on the blue 'Call' icon before the phone number you wish to call.

1: What happens if I don't designate a primary phone number?

A: In such cases, the first phone number you entered will be treated as the primary contact number.

2: Can I call on any of the additional phone numbers?

A: Yes, you can call on any additional phone number.

3: Will the additional phone numbers sync with my other devices where I have mobile apps installed?

A: Yes, as long as your devices are connected to the internet, the additional phone numbers will sync across all your devices.

4: Can I change the labels once they're set?

A: Yes, you can edit the labels anytime you want from the contact details page.