Master Bulk Importing Error Code List

1001

Unknown error

The system is unable to process the file due to an unknown error.

Your data was not imported.

1002

"The import file contains an Owner value that matches more than one user in the account. This usually occurs for names (e.g., there are two John Doe users in your Vintory account, and the import file contained the name "John Doe"). The affected records were imported, but the Owner's property does not contain a value."    

1003

"The import file contains more than one sheet. Your data was not imported."

1004

"A required property in the import file contains an invalid value. The data in that row was not imported."

1005

"The import file contains a value that does not match an existing option in an enumeration property. This applies to multi-select, dropdown select, radio select, and checkbox-type properties.

The affected records were still imported, but the enumeration property does not contain a value."

1006

"During the import, the checkbox to update existing records using Contact IDs was selected. However, the Contact ID listed in the file did not match an existing ID in the system.

The records were not imported."

1007

"The file you selected was not found. Your data was not imported." 

1008

Failed validation of Email    

"The import file contains an email address that does not conform to the format of a typical email address (e.g., name@domain.com) 

The import did not create or update the records."  

"For contacts, update your import file with the correct email, to make sure your format is correct with '@' '.com then re-import the file.

1009 

Empty unique property value in the file

"The import file contains a row with data that cannot be processed because there is no value against the record of its unique identifier (primary column)."

1010

Duplicate unique property value in the HL    

"The same value of the primary column is present against multiple records. Your data was imported against all  records but there may be duplicates of the same record in the system"

"Choose a different column header to act as your primary column or fix any mistakes, then re-import the files."

1011

Duplicate unique property value in the file

"The same unique value was used multiple times within your files. Your data was imported but there may be duplicates of the same record in the system. If you were trying to associate, your records were not associated."

"Choose a different column header to act as your unique value or fix any mistakes, then re-import the files."

1012

Duplicate Contact ID in the file    

"The same Contact ID was used multiple times within your files.

The affected records were not updated or associated in the system."

1013

Could not parse the phone number

"The import file contains a value for a number property with non-numeric characters or numbers not formatted as per E.164 format

The affected records were imported, but the number property does not contain a value." 

"Update your import file with the correct numerical value and re-import, or manually update the property value in the affected records.

If your records should match the numerical field, learn how to format your file to correctly import data to multiple checkbox properties 

1014 

"The import file contains a date value that does not match the format you selected during the import process.

The affected records were imported, but the date property does not contain a value." 

"Update your import file with the correct value and re-import, or manually update the property value in the affected records.

If your records should match the date field, learn how to format your file to correctly import data to multiple checkbox properties 

1015

"The import file contains a record owner that does not match a user in the system.

The affected records were imported, but the Owner field does not contain a value." 

"Update the data in the Owner column of your import file to include the first and last name or email of a user in your account. If the person you want to assign the record to is not yet a user in the account, add them as a user, then re-import with their name or email as it appears in the account.

If your records should match contact owners, learn how to format your file to correctly import data to multiple checkbox properties

1016

"The same record matches more than one of the existing options defined for an enumeration property. This applies to multi-select, dropdown select, single-choice select, and checkbox-type properties.

The affected records were imported, but the enumeration property does not contain a value." 

"Identify the incorrect value by comparing your import file against the property in the system. Update the value in your import file to match only one existing option, then re-import the file. You can also manually update the property value in the affected records.

If your records should match multiple options, learn how to format your file to correctly import data to multiple checkbox properties.