--- title: Listening to Voicemails description: Learn where you can listen to voicemails --- [Skip to content](https://help.vintory.com/listening-to-voicemails#main-content) English Show submenu for translations ![vintory Logo\_web\_res.png\]](https://help.vintory.com/hs-fs/hubfs/vintory%20Logo_web_res.png?height=40&name=vintory%20Logo_web_res.png) - [Submit a Support Ticket](https://www.vintory.com/support/) Open main navigation Close main navigation - [Submit a Support Ticket](https://www.vintory.com/support/) - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.vintory.com/?hsLang=en) 2. [Conversations](https://help.vintory.com/conversations?hsLang=en) # Listening to Voicemails ## Learn where you can listen to voicemails Updated: November 04, 2025 You can access voicemails via the Conversations or Contacts menu tabs or directly through the dialer! We provided the steps for each below. ### Access Voicemails through Conversations 1. Navigate to **Conversations** in the menu pane. 2. Locate the Contact who left the Voicemail. 3. In the center pane, you will see the Inbound Call. 4. Underneath it there will be a play button. 5. Click the play button to listen to the voicemail. - If a Contact called and reached your voicemail but did not leave a message, it will not show a recording. It will only show the red icon that says "voicemail."  If you have notifications turned on for voicemails, please note that you will still receive the notification if they reached the voicemail regardless if they left an actual voicemail message or not. - Any Call Recordings would also be located in here as well. --- ### Access Voicemails through Contacts 1. Navigate to **Contacts** in the menu pane. 2. Locate the Contact who left the Voicemail. 3. In the center pane, you will see the Inbound Call. 4. Underneath it there will be a play button. 5. Click the play button to listen to the voicemail. --- ### Access Voicemails through the Dialer ![Conversations Overview 11](https://help.vintory.com/hs-fs/hubfs/Conversations%20Overview%2011.png?width=299&height=518&name=Conversations%20Overview%2011.png) 1. Navigate to the Phone icon found in the top right hand corner of your account. 2. Select the voicemail tab 3. You will see the voicemail. 4. Underneath it there will be a play button. 5. 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