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      Listening to Voicemails

      Learn where you can listen to voicemails

      Updated: July 30, 2025

      Access Voicemails through the Conversations Tab

      1. Navigate to Conversations in the menu pane.
      2. Locate the Contact who left the Voicemail.
      3. In the center pane, you will see the Inbound Call.
      4. Underneath it there will be a play button.
      5. Click the play button to listen to the voicemail.
      • If a Contact called and reached your voicemail but did not leave a message, it will not show a recording. It will only show the red icon that says "voicemail."  If you have notifications turned on for voicemails, please note that you will still receive the notification if they reached the voicemail regardless if they left an actual voicemail message or not.
      • Any Call Recordings would also be located in here as well.

       

      Access Voicemails through the Contacts Tab

      1. Navigate to Contacts in the menu pane.
      2. Locate the Contact who left the Voicemail.
      3. In the center pane, you will see the Inbound Call.
      4. Underneath it there will be a play button.
      5. Click the play button to listen to the voicemail.