How to Troubleshoot Your Outlook Calendar

Troubleshooting your Outlook Calendar

Updated: September 13,2024

Follow these steps to troubleshoot your Outlook Calendar connection.

Check Integration

1. Navigate to Settings in the menu pane.
2. Click on My Profile.
3. Scroll down to the Calendar Settings section.
4. If you see No connections found, your calendar is NOT integrated.
5. Click +Add New button 
6. Click Connect button for  Outlookand Calendar and enter your Outlook email address and password.
   
7. Your Outlook account will be connected when it appears in the list with the Connected status.
   
   

Check Calendar Configuration

1. Still in Settings, click on My Profile.
2. Scroll down to the Calendar Configuration section.
3. Under Linked Calendar, you may see an error message that says NO CALENDAR SELECTED
4. Click  Add
   
5. Toggle the Radio betton before your email address
6. Select your calendar from the dropdown menu.
7. Click Save.
   
8. The error message should disappear, indicating that your calendar is now properly synced for configuration.
   

Troubleshooting Tips

• If you are still having problems with your Outlook calendar, try restarting your computer.
• You can also try clearing the cache and cookies for your web browser.
• If you are using a VPN, try disabling it and see if that resolves the issue.