How to Troubleshoot your Gmail Calendar

Troubleshooting your Gmail Calendar

Updated: September 13, 2024

Step 1


Follow these steps to troubleshoot your Gmail Calendar connection.

Check Integration

  1. Navigate to Settings in the menu pane. Click on Integrations.
  2. Look for your Gmail account. If it is not connected, click Sign in with Google.
  3. Enter your Google account information and click Allow.
  4. Your Gmail account will be connected when it appears in the list with the Connected status.

Check Calendar Sync

  1. Still in Settings, click on My Profile.
  2. Scroll down to the Calendar Configuration section.
  3. Under Linked Calendar, you may see an error message that says NO CALENDAR SELECTED
  4. Click the Add button
  5. Toggle the Radio betton before your email address
  6. Select your calendar from the dropdown menu.
  7. Click Save.
  8. The error message should disappear, indicating that your calendar is now properly synced for configuration.

Troubleshooting Tips

  • If you are still having problems with your Google calendar, try restarting your computer.
  • You can also try clearing the cache and cookies for your web browser.
  • If you are using a VPN, try disabling it and see if that resolves the issue.

If you recently updated your Gmail password, it can cause the integration to break.  You will need to disconnect and reconnect your Google integration.