--- title: How to add a Wait Action description: Learn how to add a "Wait" function to your workflows --- [Skip to content](https://help.vintory.com/how-to-add-a-wait-action#main-content) English Show submenu for translations ![vintory Logo\_web\_res.png\]](https://help.vintory.com/hs-fs/hubfs/vintory%20Logo_web_res.png?height=40&name=vintory%20Logo_web_res.png) - [Submit a Support Ticket](https://www.vintory.com/support/) Open main navigation Close main navigation - [Submit a Support Ticket](https://www.vintory.com/support/) - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.vintory.com/?hsLang=en) 2. [Automation](https://help.vintory.com/automation?hsLang=en) # How to add a Wait Action ## Learn how to add a "Wait" function to your workflows   Updated: February 19, 2026   The wait function now includes: - Branching - There will be two separate branches, one for an actual condition and one separate branch for Timeout. Using this, you can take actions based on whether the contact has fulfilled the wait condition or the wait has timed out. - Text explanations for each branch - A text explanation for each branch node, which will explain what will happen for that specific branch. ![Wait 1](https://help.vintory.com/hs-fs/hubfs/Wait%201.png?width=670&height=750&name=Wait%201.png) When incorporating the Wait action, we encourage you to explore the various features available by utilizing the scroll bar located on the right side of the dropdown menu. ![Wait 2](https://help.vintory.com/hs-fs/hubfs/Wait%202.png?width=670&height=369&name=Wait%202.png) #### Advanced Wait Actions Toggling on the "Advance Window" in your Wait actions will allow you to stop and start the wait action on certain days at certain times. This function comes in handy should you wish to pause certain actions from processing on weekends and resume at the start of the week. #### What will happen to my existing Wait actions? By default no changes will be done to your current "Wait" actions, these will be working as expected. If you want to switch to the newer version please follow the below-mentioned steps - On opening any older version of Wait action with timeout option, you will see a banner about new branching changes.  You can move to new UI by clicking on "Enable branching" - A pop up window will open, click on "Confirm" - You will see another banner stating that Branching was enabled - Save the action ![Wait 3](https://help.vintory.com/hs-fs/hubfs/Wait%203.png?width=670&height=300&name=Wait%203.png)   - [Sales Training & Education](https://help.vintory.com/sales-training-education?hsLang=en#main-content) - [Success Hub](https://help.vintory.com/sales-training-education?hsLang=en#success-hub) - [Sales Training](https://help.vintory.com/sales-training-education?hsLang=en#sales-training) - [Cold Calling](https://help.vintory.com/sales-training-education?hsLang=en#cold-calling) - [Reminders](https://help.vintory.com/sales-training-education?hsLang=en#reminders) - [Settings](https://help.vintory.com/settings?hsLang=en#main-content) - [Business Profile](https://help.vintory.com/settings?hsLang=en#business-profile) - [Company Billing](https://help.vintory.com/settings?hsLang=en#company-billing) - [Individual User Profile](https://help.vintory.com/settings?hsLang=en#individual-user-profile) - [Email](https://help.vintory.com/settings?hsLang=en#email) - [My Staff](https://help.vintory.com/settings?hsLang=en#my-staff) - [Pipeline](https://help.vintory.com/settings?hsLang=en#pipeline) - [Custom Fields](https://help.vintory.com/settings?hsLang=en#custom-fields) - [Custom Values](https://help.vintory.com/settings?hsLang=en#custom-values) - [Domain](https://help.vintory.com/settings?hsLang=en#domain) - [Media](https://help.vintory.com/settings?hsLang=en#media) - [Integrations](https://help.vintory.com/settings?hsLang=en#integrations) - [Tags](https://help.vintory.com/settings?hsLang=en#tags) - [Phone Numbers](https://help.vintory.com/settings?hsLang=en#phone-numbers) - [Calendars](https://help.vintory.com/settings?hsLang=en#calendars) - [Dashboard](https://help.vintory.com/dashboard?hsLang=en) - [Conversations](https://help.vintory.com/conversations?hsLang=en#main-content) - [Manual Actions](https://help.vintory.com/conversations?hsLang=en#manual-actions) - [Calendars](https://help.vintory.com/calendars?hsLang=en#main-content) - [Troubleshooting](https://help.vintory.com/calendars?hsLang=en#troubleshooting) - [Contacts](https://help.vintory.com/contacts?hsLang=en#main-content) - [SMS & Email](https://help.vintory.com/contacts?hsLang=en#sms-email) - [Smart List](https://help.vintory.com/contacts?hsLang=en#smart-list) - [Tasks](https://help.vintory.com/contacts?hsLang=en#tasks) - [Company](https://help.vintory.com/contacts?hsLang=en#company) - [Troubleshooting](https://help.vintory.com/contacts?hsLang=en#troubleshooting) - [Opportunities](https://help.vintory.com/opportunities?hsLang=en) - [Owner Contracts](https://help.vintory.com/owner-contracts?hsLang=en) - [Phone](https://help.vintory.com/phone?hsLang=en#main-content) - [Phone Number Settings](https://help.vintory.com/phone?hsLang=en#phone-number-settings) - [Troubleshooting](https://help.vintory.com/phone?hsLang=en#troubleshooting) - [Mobile App](https://help.vintory.com/mobile-app?hsLang=en) - [Marketing](https://help.vintory.com/marketing?hsLang=en#main-content) - [Emails](https://help.vintory.com/marketing?hsLang=en#emails) - [Templates (Snippets)](https://help.vintory.com/marketing?hsLang=en#templates-snippets) - [Trigger Links](https://help.vintory.com/marketing?hsLang=en#trigger-links) - [Automation](https://help.vintory.com/automation?hsLang=en#main-content) - [Troubleshooting](https://help.vintory.com/automation?hsLang=en#troubleshooting) - [Owner Onboarding & Retention Workflows](https://help.vintory.com/owner-onboarding-retention-workflows?hsLang=en#main-content) - [Owner Onboarding](https://help.vintory.com/owner-onboarding-retention-workflows?hsLang=en#owner-onboarding) - [Owner Retention](https://help.vintory.com/owner-onboarding-retention-workflows?hsLang=en#owner-retention) - [Sites](https://help.vintory.com/sites?hsLang=en#main-content) - [Funnels](https://help.vintory.com/sites?hsLang=en#funnels) - [Forms](https://help.vintory.com/sites?hsLang=en#forms) - [Blogs](https://help.vintory.com/sites?hsLang=en#blogs) - [Surveys](https://help.vintory.com/sites?hsLang=en#surveys) - [Chat Widget](https://help.vintory.com/sites?hsLang=en#chat-widget) - [Design Studio](https://help.vintory.com/design-studio?hsLang=en) - [Data](https://help.vintory.com/data?hsLang=en#main-content) - [Asset Management](https://help.vintory.com/data?hsLang=en#asset-management) - [Cold Email Reporting](https://help.vintory.com/cold-email-reporting?hsLang=en) - [Sales Tools](https://help.vintory.com/sales-tools?hsLang=en#main-content) - [ROI Calculator](https://help.vintory.com/sales-tools?hsLang=en#roi-calculator) - [Pro Formas](https://help.vintory.com/sales-tools?hsLang=en#pro-formas) - [Agent Outreach](https://help.vintory.com/sales-tools?hsLang=en#agent-outreach) - [Realtor Package](https://help.vintory.com/sales-tools?hsLang=en#realtor-package) - [Troubleshooting](https://help.vintory.com/troubleshooting?hsLang=en) - [Support](https://help.vintory.com/support?hsLang=en) # Vintory [Help Center](https://help.vintory.com?hsLang=en) Copyright © 2025, Vintory