Creating and Converting a Voicemail

Record, Convert and Upload Your Voicemail

Updated: April 11, 2024

Accessing Call and Voicemail Settings

1. Navigate to Settings in the menu pane.
2. This automatically opens your Business Profile.
3. Scroll down to the lower right section and locate Call and Voicemail Settings.

Prepare Your Voice Message

1. On your cell phone, open the voice memo app (on iPhone) or voice recorder app (on Android).
2. Record a voice message, such as: "Hello, this is [Your Name] with [Company Name]. I'm sorry I missed your call. Please call me back. Your call is very important to me. Thank you and have a great day."
3. Email the voice memo to yourself.

Download and Convert the Voice Message

1. Access your email and download the voice memo to your computer.
2. Open the downloaded file and note its format (usually MP4).
3. To ensure compatibility, use an online conversion tool like convertio.co.
4. Visit the website and choose your file.
5. Select the MP3 format.
6. Click on "Convert" and wait for the conversion process to complete.
7. Once finished, click the "Download" button to save the converted MP3 file to your computer.

Upload the Voicemail

1. Return to Business Profile settings in your Vintory account.
2. Click on Upload mp3/wav File in the voicemail settings section.
3. Locate the MP3 recording file you converted.
4. Select the file and click "Open."
5. The voicemail recording will appear in the platform, indicated by a play button.

Save Your Call Settings

1. After uploading the voicemail, click Save Call Settings to finalize the setup.